FAQS
Answers to your court lighting questions.
Do you provide a custom lighting design before we buy?
Yes, at no cost and with no obligation. Qualified projects begin with a custom AGi32 photometric layout built around your actual court dimensions, pole positions and level of play. The layout shows projected maintained average foot-candles, uniformity ratio, fixture count and model, mounting heights, aiming angles and modeled property-line spill — so you can see the performance before you spend anything. Results reflect the confirmed project criteria and verified product data.
What information do you need to prepare the design?
Send whatever you have: project address, sport and number of courts, intended level of play, existing pole locations and heights, any available drawings or dimensions, and the size of your existing electrical service. If you don't have drawings, that's normal and it doesn't stop the process — a satellite image, photos of the courts and poles, and the fenced dimensions are usually enough for a first pass. More complete information produces a faster, more accurate design.
We're still budgeting. Can you help before the project is approved?
Yes, and this is how most projects start. We can provide a budgetary layout and an order-of-magnitude equipment number suitable for a board packet, capital request or grant application, then refine it into a firm proposal once the scope is set. There is no charge and no obligation at the budgetary stage.
What does DUVON include in the court lighting package?
DUVON supplies the equipment package: LED fixtures, poles, mounting hardware and lighting controls. Foundations, electrical work and installation are quoted separately or coordinated with your contractor, depending on project location and scope. Every proposal identifies exactly what DUVON supplies and what remains the responsibility of others, so there are no gaps between the lighting scope and the electrical scope.
How long does the design and delivery process take?
A DUVON engineer reviews your project and responds within one business day of receiving your information. The photometric design schedule is confirmed at that point, based on project complexity. Equipment lead time depends on the selected fixtures, poles, controls, finish and quantity — standard products ship sooner, while custom poles and finishes require production time. Your specific ship date is confirmed in writing before you place an order.
How long will our courts be out of play during installation?
Installation time depends on whether the project is a fixture retrofit or a complete new system. Retrofits on structurally suitable existing poles are generally faster. New systems require foundations, concrete curing, trenching and electrical work. Your installing contractor should confirm the project schedule based on site conditions, permitting and crew availability.
How many foot-candles do tennis and pickleball courts need?
It depends on sport and level of play. Recreational and residential courts commonly target around 30 average maintained foot-candles; high school and club play around 50; collegiate and tournament play around 75; and professional or broadcast venues 100 or more, with uniformity tightening as the level rises. Uniformity matters as much as the average — on a 20-by-44-foot pickleball court with a fast ball, a dark corner is a safety problem long before it is a comfort problem. DUVON applies ANSI/IES RP-6-24 recommendations along with your governing body's guidance and any local requirements to set the average illuminance, uniformity and spill-control criteria for your specific project.
Can DUVON LED fixtures be installed on our existing poles?
Often, yes — and it's usually the fastest and least expensive path. A custom photometric study determines whether your existing pole locations and mounting heights can achieve the required light levels, uniformity and spill control. Pole condition, foundation integrity and structural capacity must be evaluated separately by a qualified engineer to confirm the poles can safely support the selected fixtures, brackets and applicable wind loads. A photometric layout evaluates lighting performance; it does not certify the structural condition of a pole.
Do you provide permit drawings or engineer-stamped documents?
DUVON provides custom AGi32 photometric layouts, fixture specification sheets and technical product documentation, which is what most permit submittals and HOA reviews require for the lighting scope. Where a project requires structural calculations, foundation engineering or drawings sealed by a licensed professional engineer, those services can be coordinated separately based on project location, scope and permitting requirements.
Can DUVON control glare, light spill and dark-sky requirements?
Glare and spill control are designed in, not added afterward. DUVON systems use application-specific optics with controlled high-angle output, mounting heights set above normal ball flight, precise aiming and house-side shielding where a property line is tight. We review the applicable municipal requirements and model the proposed system in AGi32 so you can show illuminance at the property line as a number. Final compliance depends on the local ordinance, court layout, pole positions, setbacks and the approval of the permitting authority.
What if grid power is unavailable at the court location?
When grid power is unavailable or utility trenching is impractical, DUVON's 360 Solar division can design an off-grid solar court lighting system. Each system is sized to the required light level, operating schedule, local solar conditions and battery-autonomy requirements. Off-grid solar may eliminate grid-electricity use and utility trenching, subject to the final site design and operating requirements.
What does the 10-year DUVON warranty cover?
DUVON sports lighting systems are backed by a 10-year limited warranty. Coverage depends on the products and components included in your final proposal and is subject to the written warranty terms, installation requirements and exclusions. The applicable warranty document is provided with your proposal for review before you order — read it before you buy, from us or from anyone else.
