Personal information: name, job title, email address, phone number, and mailing address.
Business and project information: company name, organization type (school district, municipality, contractor, etc.), project location, site dimensions, intended sport or application, budget range, and timeline.
Technical information: IP address, browser type, device type, operating system, referring URL, pages viewed, and time spent on site, collected automatically through cookies and similar technologies.
We do not knowingly collect information from children under 13. We do not collect payment card information through this website; transactions are handled through invoiced purchase orders or third-party processors.
How We Use Your Information
We use the information we collect to prepare quotes, photometric studies, and project proposals; to fulfill orders and provide warranty support; to respond to your questions; to send technical updates, product announcements, and marketing communications you've opted into; to improve our website, products, and customer experience; to detect and prevent fraud or misuse; and to comply with legal and contractual obligations, including federal procurement and Buy American documentation requirements.
How We Share Your Information
We do not sell your personal information.
We share information only with: authorized distributors and sales representatives working on your project; service providers who support our operations (web hosting, email, CRM, shipping, photometric design software); government agencies when required for procurement, compliance, or legal process; and successors in the event of a merger, acquisition, or sale of company assets.
All service providers are contractually required to protect your information and use it only for the purposes we specify.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve performance. You can disable cookies in your browser settings, though some site features may not function properly as a result. We honor "Do Not Track" signals where technically feasible.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS), access controls, and secure data storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to record-keeping obligations), opt out of marketing emails by clicking "unsubscribe" in any message, or opt out of the sale or sharing of personal information (we do not sell personal information).
Residents of California, Colorado, Virginia, and other states with applicable privacy laws have additional rights under those laws. Residents of the European Economic Area and the United Kingdom have rights under GDPR. To exercise any of these rights, contact us at the address below. We will respond within the timeframes required by applicable law.
Data Retention
We retain personal and project information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and contractual obligations (including warranty periods, which may extend up to 10 years), resolve disputes, and enforce our agreements.
Third-Party Links
Our website may contain links to third-party sites, including manufacturer partners, certification bodies, and industry publications. We are not responsible for the privacy practices of those sites. Review their policies before submitting information.
Changes to This Policy
We may update this privacy policy from time to time. Material changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions, requests, or complaints about this privacy policy or our data practices can be directed to:
Duvon Lighting, LLC710 Armstrong Dr. Buffalo Grove, IL 60089 Phone: (224) 567-8312 Email: sales@duvonlighting.com
Last Updated:5/6/2026